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ISO-22301-Lead-Implementer - Accurate Unlimited ISO 22301 Lead Implementer Certification Exam Exam Practice
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PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q68-Q73):
NEW QUESTION # 68
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website. However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
According to Scenario 4, what method was used to estimate resources for the BCMS implementation project in NexTech?
- A. Public estimation data
- B. Alternative analysis
- C. Bottom-up estimation
Answer: C
NEW QUESTION # 69
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meetcustomers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
As stated in Scenario 3, the BCM team communicated the importance of the BCMS and explained the policy through a video. Is this acceptable?
- A. No, the business continuity policy should only be communicated verbally by the top management.
- B. Yes, sharing a video in which the policy is explained is also a valid method of communication.
- C. No, the business continuity policy should be communicated formally, such as through emails, meetings, rather than through alternative means.
Answer: B
Explanation:
Communication of Business Continuity Policy:
* ISO 22301:2019 Clause 5.2.2 requires that the business continuity policy becommunicated within the organization, using methods appropriate to the context of the organization and the intended audience.
Flexibility in Communication Methods:
* ISO 22301 does not prescribe specific methods for policy communication, allowing for innovative and engaging approaches such as videos, which are effective for raising awareness and ensuring understanding among employees.
Belle's Approach:
* In the scenario, the BCM team created an instructional video explaining the business continuity policy and used a subsequent training program to reinforce understanding. This multimodal communication strategy complies with ISO 22301 requirements and demonstrates adaptability to the organization's needs.
Evaluation of Other Options:
* Verbal-only communication by top management (Option B) limits reach and engagement.
* Restricting communication to formal methods like emails or meetings (Option C) neglects the effectiveness of alternative formats tailored to staff learning preferences.
Conclusion:
* The use of a video is acceptable and aligns with ISO 22301 guidelines for policy communication, promoting widespread awareness and understanding.
NEW QUESTION # 70
Regarding information and data, which of the following strategy options should be ensured within an hour?
- A. Promptly requesting the originator of documents to provide a copy upon request.
- B. Ensuring data availability through online replication.
- C. Recovering data from source documentation.
Answer: B
Explanation:
Importance of Data Replication
* Online replication ensures immediate data availability, critical for maintaining business continuity within minimal downtime, aligning with recovery objectives.
Rapid Recovery Requirements
* Recovery strategies in ISO 22301 emphasize swift data restoration capabilities for high-priority operations (Clause 8.3.3).
NEW QUESTION # 71
An organization has implemented controls to prevent the unauthorized disclosure of documented information required by the BCMS. Is this in compliance with ISO 22301?
- A. Yes, only if the documented information required by the BCMS is stored electronically.
- B. No, the protection of documented information against unauthorized disclosure is not required but it is a good practice to follow.
- C. Yes, documented information should be protected from loss of confidentiality.
Answer: C
Explanation:
Protection of Documented Information
* Clause 7.5.3 of ISO 22301 requires organizations to protect documented information from loss of confidentiality, integrity, and availability.
Compliance with Security Measures
* This ensures that business continuity information is accessible only to authorized personnel, safeguarding its security and usability.
NEW QUESTION # 72
Which of the following can be used as a performance indicator to evaluate the performance of the BCMS?
- A. The average cost of a disruption.
- B. The number of employees in the organization.
- C. The percentage of the assets damaged within a timeframe.
Answer: A
Explanation:
* ISO 22301:2019 Clause 9.1 - Performance IndicatorsPerformance indicators are metrics that evaluate the effectiveness and efficiency of the BCMS. Measuring the cost of disruptions can provide critical insights into system resilience and areas for improvement.
* ISO 22313:2020 Guidance on Monitoring and MeasurementThe cost of disruptions is an example of a financial metric that helps organizations assess the impact of incidents and the efficacy of business continuity strategies.
* Clarification of Options
* Option Ais irrelevant as the number of employees doesn't reflect BCMS performance.
* Option Bis a valid financial metric directly tied to BCMS performance.
* Option Cmay relate to impacts but is less comprehensive than average disruption cost.
NEW QUESTION # 73
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